FAQ's

Frequently Asked Questions

What HomeTeams Health?

HomeTeams Health is a 24/7 healthcare membership that connects you to expert nurses and in-network providers for quick, reliable, and personalized care. You can access healthcare from the comfort of your home, avoid unnecessary urgent care or ER visits, and enjoy exclusive wellness perks.

How does it work?

As a member, you can call or text our 24/7 nurse line for guidance on health concerns, prescription refills, and more. If in-person care is needed, we’ll connect you with local, in-network providers for same-week appointments. Everything is designed to fit your schedule and needs.

How much does it cost?

Individual Membership: $29.95/month.

Family Membership: $69.95/month (covers your spouse and dependents).

$75 flat fee per call to the triage nurse—no hidden costs, no extra charges, regardless of call length.

The $75 fee covers your consultation with a triage nurse. This includes expert advice, symptom evaluation, and guidance on next steps.For comparison: The average urgent care visit costs $150–$250, even with insurance. Immediate Care gives you personalized attention at a fraction of the cost.

How can HomeTeams Health help me avoid urgent care visits?

Our 24/7 nurse line can address common concerns like:

Upper respiratory infections.

Urinary tract infections (UTIs)

Skin rashes and allergies.

Strep throat.

Minor injuries like sprains or cuts.

Nurses triage your symptoms and offer advice, so you can often avoid the hassle and expense of urgent care altogether.

How does the onboarding process work?

Joining is easy:

  1. Sign up online and select your membership type.

  2. Our team will add you to our medical record portal.

Complete your medical intake forms sent via email.

That’s it! Once you're set up, you’ll have full access to our services when you need them.

Can HomeTeams Health help with prescriptions?

Yes! Our nurses can assist with refills for common conditions like UTIs, pink eye, and strep throat. If additional care is required, we’ll help you schedule a same-week appointment with a local provider.

Does HomeTeams Health work for families?

Absolutely! A family membership covers you, your spouse, and your dependents. Everyone in your household can access 24/7 care, same-week appointments, and member benefits

Does HomeTeams Health accept insurance?

Immediate Care itself does not bill insurance for membership or nurse consultations. However, if you require a same-week appointment with a local provider, we will bill your insurance at the time of service. We accept most commercial insurances and also offer cash pay options.

Sign up for HomeTeams Health

HomeTeams Health provides fast, compassionate, and personalized healthcare solutions to meet your everyday medical needs.

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